AGM - PMO (Planning)

Key Accountabilities and Performance Indicators (KPIs) – Central PMO Planning 

1. Master Planning & Scheduling

• Develop and maintain integrated master schedules for all projects, including milestones, dependencies, critical paths, and key deliverables.
• Establish baseline schedules and lead periodic schedule reviews, revisions, and re-baselining exercises.
• Integrate design, procurement, construction, sales readiness, and handover activities into a unified project plan.
• Ensure alignment of project timelines with business objectives and delivery commitments.

KPIs

• Schedule adherence (%)
• Baseline schedule variance
• Planning accuracy
• Critical path compliance
• Milestone achievement rate

2. Look-Ahead Planning & Execution Alignment

• Prepare and monitor 30/60/90-day look-ahead plans in coordination with project teams.
• Identify execution constraints and proactively drive resolution through cross-functional collaboration.
• Monitor productivity levels, potential delays, bottlenecks, and resource utilization.
• Facilitate regular planning reviews to ensure execution readiness.

KPIs

• Weekly plan adherence
• Constraint removal rate
• Productivity improvement index
• Planned vs. actual task completion
• Resource utilization efficiency

3. Project Performance Monitoring

• Track actual progress against approved plans and baseline schedules.
• Monitor milestone achievement, forecast project completion dates, and analyze schedule variances.
• Identify emerging risks and recommend corrective actions to ensure project objectives are met.
• Maintain project performance dashboards and planning intelligence reports.

KPIs

• On-time milestone achievement
• Schedule variance index
• Forecast accuracy
• Risk mitigation closure rate
• Project delivery performance

4. Governance & Reporting

• Publish weekly, monthly, and quarterly management dashboards and MIS reports.
• Maintain project status reporting, RAG indicators, risk registers, and action trackers.
• Support Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR), Steering Committee reviews, and leadership presentations.
• Provide actionable insights to enable informed management decisions.

KPIs

• Reporting timeliness
• Reporting accuracy
• Executive decision-support effectiveness
• Dashboard compliance
• Stakeholder satisfaction

5. Cross-Functional Coordination

• Partner with Engineering, Design, Procurement, Contracts, Finance, Sales, CRM, and Project Delivery teams to align project plans.
• Ensure readiness for project launches, construction milestones, possession, and handover activities.
• Drive closure of inter-departmental dependencies impacting project timelines.
• Facilitate stage-gate reviews and governance checkpoints.

KPIs

• Inter-function dependency closure rate
• Stage-gate readiness score
• Cross-functional issue resolution time
• Stakeholder alignment index
• Launch and handover preparedness

6. PMO Setup & Process Institutionalization (New Business Setup)

• Establish the PMO operating framework, governance structure, planning standards, templates, and reporting cadence.
• Define portfolio-level KPIs, review mechanisms, and escalation protocols.
• Implement PMO tools and systems including Excel, Power BI, ERP, and project management platforms.
• Build organizational PMO capability through standard processes, training programs, and team development initiatives.
• Drive continuous improvement through process optimization and best-practice implementation.

KPIs

• PMO maturity index
• Process adoption rate
• Dashboard automation level
• PMO compliance score
• Training and capability development effectiveness

7. Handover & Business Delivery Performance

• Monitor project completion, snag closure, regulatory approvals, and possession readiness.
• Coordinate with CRM and project teams to ensure successful customer handovers.
• Track business delivery milestones linked to revenue recognition and customer collections.
• Ensure planned possession timelines are achieved.

KPIs

• Snag closure rate
• Handover adherence (Planned vs. Actual)
• Possession readiness score
• Customer handover success rate
• Revenue realization post-handover

Interactions

External Stakeholders

• Contractors and Subcontractors
• Project Management Consultants (PMC)
• Quantity Surveyors (QS)
• Architects and Design Consultants
• MEP Consultants
• Statutory and Regulatory Authorities
• Technology and Project Management Tool Vendors

Internal Stakeholders

• CEO / MD / Business Head
• Project Development & Planning
• Engineering & Construction Teams
• Procurement & Contracts
• Sales & Marketing
• CRM & Customer Service
• Finance & Accounts
• Legal & Compliance
• Human Resources
• IT & Digital Transformation Teams

Dimensions

Financial Dimensions

• Order Inflow
• Customer Collections against Milestones
• Revenue Recognition (Post-Handover)
• Construction Cost
• Approval and Statutory Cost
• Design and Consultancy Cost
• Land and Development Cost
• Portfolio Budget Monitoring
• Cash Flow Forecasts

Other Dimensions

• Number of projects under portfolio governance
• Total project portfolio value managed
• Number of business functions coordinated
• Number of project reviews conducted
• Number of PMO team members managed
• Number of reporting dashboards and MIS generated
• Number of leadership reviews supported annually

Background, Skills & Qualifications

Educational Qualifications

• Bachelor's Degree in Civil Engineering, Construction Management, Architecture, or a related discipline.
• MBA/PGDM in Operations, Project Management, Construction Management, or equivalent qualification from reputed institutions such as NICMAR will be preferred.
• Professional certifications such as PMP, PMI-SP, PRINCE2, Lean, Six Sigma, or other relevant project management certifications will be an added advantage.

Relevant Industry Experience

• 12+ years of experience in Real Estate, Construction from Tier1 developers, focused in residentials projects.
• Proven experience in Portfolio Governance, Program Management, and Central PMO leadership.
• Strong expertise in project controls, scheduling, planning, cost management, and cash flow forecasting.
• Experience in leadership reporting, executive dashboards, MBR/QBR reviews, and strategic business planning.
• Understanding of real estate business metrics including sales bookings, collections, inventory management, and revenue recognition.

Technical Competencies

• Program & Portfolio Management
• Project Controls & Scheduling
• Construction Planning & Project Execution
• Cost & Cash Flow Management
• Earned Value Management (SPI/CPI)
• Risk Management & Mitigation Planning
• Dashboarding & Business MIS
• Forecasting & Scenario Planning
• Power BI, MS Project, Primavera P6, Excel, ERP Systems, PowerPoint

Behavioural Competencies

• Executive Communication & Presentation Skills
• Strategic Thinking
• High Ownership & Accountability
• Stakeholder Management
• Analytical Problem Solving
• Process Orientation and Governance Focus
• Bias for Action and Closure
• Change Management & Team Leadership
• Collaboration and Influencing Skills
• Continuous Improvement Mindset