Manager - Learning Content

Content & Learning

• • Translate digital content into effective learning applications, ensuring content is relevant and contextual.
  • Build engaging learning experiences through structured journeys, pathways, and multimodal content.
  • Drive learner engagement through content on technology platforms.
  • Conduct content diagnostics to assess effectiveness and identify improvement areas.
  • Maintain familiarity with content structures and ensure logical flow.
  • Manage content inventory, identify gaps, and implement corrective actions.
  • Maintain market understanding of content platforms, pricing, specialization, and vendor relationships.
  • Learner engagement scores
  • Content effectiveness metrics
  • Timely identification and closure of content gaps
  • Market benchmarking reports

• ≥ 90% of digital content modules rated “relevant” and “contextual” by learners in post-module surveys.
• ≥ 85% learner completion rate for structured journeys/pathways.
• Average learner engagement score ≥ 4.2/5 across all platforms.
• ≥ 90% of content gaps identified and closed within quarter.

Content Design and Development

• • Use content development tools and apply advanced instructional design methodologies (ADDIE, SCORM, etc.).
  • Ensure high standards in design and visualization of learning assets.
  • Oversee the development of digital, blended, and instructor-led content.
  • Work closely with subject matter experts (SMEs), L&D partners,
  •  and business stakeholders to gather inputs and validate content.
  • Translate subject matter input into structured learning content
  •  using ID models.
  • Create engaging instructional materials such as storyboards, scripts, facilitator guides, job aids, and e-learning modules.
  • Implement SEO best practices for all digital content. 

• ≥ 95% of new content developed using approved methodologies and tools.
• ≥ 90% of content assets rated “high quality” in stakeholder feedback.
• ≥ 95% of projects delivered on time and within budget.
• ≥ 90% stakeholder satisfaction in content validation surveys.
• ≥ 20% year-on-year increase in organic traffic to learning content.

Content Curation

• • Curate content using global tools and best practices.
  • Evaluate and select third-party content for integration.
  • Maintain relationships with content vendors and partners.

• ≥ 90% of curated content rated “useful” by learners.
• ≥ 2 new third-party content integrations per year.
• ≥ 90% vendor satisfaction score in annual review.