Senior Specialist - Security & Vigilance

Provide operational leadership to security functions at Manohar International Airport in order to ensure incident free and foolproof security operations thereby providing a safe and secure environment for the passengers, all the stake holders/concessionaries and airport staff.

Accountabilities

Key Performance Indicators

Zero Error Hold Baggage Screening (HBS) Operations – Ensure foolproof and seamless functioning of Hold Baggage Screening (HBS) by enhancing alertness and image interpretational skills of team members through continuous knowledge upgradation, refresher training  and obtaining timely Certification/Re-certification  from the Bureau of Civil Aviation Security (BCAS) which would help in preventing  acts of unlawful interference with Civil Aviation operations.

Availability of Bureau of Civil Aviation Security (BCAS) Certified screeners for Hold Baggage Screening duties. Detection of all items restricted for carriage on board including dummy checks conducted by the Regulatory Authority i.e. BCAS.

Efficient Electronic & Human Surveillance – Integrate the Surveillance team and Airport Operation Control Centre (AOCC) Security Help Desk to work in tandem so that effective anti-sabotage and theft / pilferage control measures can be put in place through human as well as electronic surveillance.

Data of year on year theft incidents and number of such cases cracked.

Zero observation on non-compliance during Bureau of Civil Aviation Security (BCAS) audits.

Management of Landside Security – Ensure seamless and effective ramp traffic and incident free landside security management with Raxa and monitor deployment of manpower and enforcement of the Service Level Agreement (SLA).

Effective ramp traffic management and incident free  landside security operations

ASQ and passenger facilitation :  Contributing to ASQ and passenger facilitation by ensuring efficient ramp traffic management, sufficient deployment of CISF and Immigration manpower and reducing the die back situation in the hold baggage screening. This will require efficient and result oriented stake holder engagement with CISF, Immigration and all the Airlines.

The ASQ Score obtained by RGIA and actual waiting time at the departure gate, check-in counter, security check and immigration check.

External - Roles  you need to interact with outside the organization to enable success in your day to day work

1. Interact with the airline managers and airline security managers with regard to the requirements of Hold Baggage Screening and prevention of theft and pilferage. Timely communication of the information received from Bureau of Civil Aviation Security (BCAS)/Central Industrial Security Force (CISF).

2.  Interact with local Police on a routine basis for all law & order and landside/traffic management related issues including sounding of red/high alert, political agitations and VIP/VVIP movements.

3. Interact with Bureau of Civil Aviation Security (BCAS) / Central Industrial Security Force (CISF) for incident free security operations, security clearance of all business entities operating at the airport and for speedy space and security clearance of the concessionaires in the SHA.

Internal - Roles you need to interact with inside the organization to enable success in your day to day work

1. Understand the certification/ re-certification  requirements of the staff to ensure smooth Hold Baggage Screening operations with requisite number of BCAS certified screeners.

2. Interact with Technical Services and IT teams for effective operation of machineries and gadgetries which has a direct bearing on Hold Baggage Screening and electronic surveillance systems.

3. Interact with Project Management and Terminal Operation teams for Security operational requirements at Security Hold Area and during Haj Operations.