Executive - HR

The Team Member- WFA is responsible for managing employee data and documents for GMR employees, maintaining the accuracy and integrity of employee records in the HR system. This role will oversee data entry, validation, and maintenance of employee information, support compliance with HR policies and audit requirements, and collaborate with internal stakeholders to ensure seamless workforce administration processes.

Responsibilities

Key Performance Indicators (KPIs)

Employee Data Compliance

• Maintain and update employee data in SF in compliance with HR policies and procedures.
• Generate and distribute monthly MIS reports on employee data to respective business HR teams.
• Prepare and share monthly Loss of Pay (LOP) and reversal reports with payroll auditors for validation and processing.

• Number of Audit remarks/reports
• Data Accuracy & Timeliness

SLA Adherence

• Maintain compliance with defined Quality and Timelines SLAs for all Workforce Administration (WFA) processes.
• Identify and address potential SLA deviations to maintain operational efficiency.

• No. of escalations/ concerns raised by Stakeholders

Stakeholder Management

• Engage with process stakeholders to facilitate seamless data transitions, ensuring alignment with process requirements and timelines.
• Educate stakeholders on correcting inaccuracies and adhering to process guidelines to maintain data accuracy and compliance.

• CSAT reviews/ feedback
• No. of non-compliances raised by stakeholders

Team Support

• Act as a backup resource during team member absences or high-demand periods, ensuring seamless workflow continuity and timely task completion.

• Interdepartmental Support Efficiency

• External Auditors

• Business HR for managing Employee Data
• Payroll to share monthly payroll inputs
• Recruitment for creation of new joined record in HR systems
• Employees to handle queries & requests related to their data and benefits
• Work Design to handle OM related SAP transactions

• NA

• Span of employees for data administration – 5000 plus employees

• Graduate

• 2 to 5 years of relevant experience in handling Employee Lifecycle Management data/ HR Generalist activities
• Exposure to HR Systems like SAP HCM or other HRMS tools will be an added advantage