Executive - Landside Management

JOB PURPOSE

Executive – Landside Management will be responsible for managing the Estate Management Operations, upkeep & maintenance of all the areas related to Ground transport including the Public Transport Center and the Car Park. He will be responsible for achieving the KPI’s/ KRA’s for the Estate Management Vertical of GTD – Operations, providing reports and dashboard as required.

ORGANISATION CHART

KEY ACCOUNTABILITIES - Additional Details

•    Executive will be In-charge of the Shift and shall be responsible to ensure the Housekeeping, pest control, upkeep & maintenance of the Main Access Roads, All Sector roads, Departure & Arrival Ramp, roads leading to airport from the Shmashabad and the srisailam Highway ends, Cargo Satellite Building, Parking  area, all the common  areas on the landside including the façade / High rise building cleaning , etc.   Accountable to ensure the deliverables as per the SLA’s defined during his shift. 

•    He will be working through the Service Provider / Vendors of Housekeeping, Pest Control, Cafeteria contractors, Security for ensuring the seamless operations, up keep and maintenance of the Landside Facilities & Estate Management.  He shall ensure that the appointed Service Provider fulfill the operational requirement as per SLA and the contract.  

•    Ensure Effective Ramp Management to ensure seamless traffic movement at the Terminal Building, Cargo Terminal, Cargo Satellite Building.  

•    Shall take charge during any emergencies like accident, road blockage and coordinate with the local police, Apollo hospital, GHIAL security and ensure steps as per the SOP and actual incident.

•    Coordinate with internal & external stakeholder and guide and counsel them for ensuring the upkeep of the facilities. The shift Executive will be required to move all around the Landside facilities spread across the airport and ensure that the facilities and the common areas are well maintained. 

•    Shall coordinate with all the stakeholders, including landside tenants, passengers, visitors, and drivers and encourage / convince them on the good Hygiene principles as per the SOPs finalized by airport.  

•    Shift Executive is expected to fully understand the contract obligations of all the Service Providers / Vendors and will be responsible to record the performance of the vendors against the SLA’s / instructions given to the Service Provider. 

•    He shall implement the programs of the 5 S, Swach Bharat during his shift as per the schedule and ensure 100 % participation by all , so as to  ensure that the land side area is litter free & good waste management practices are followed by all. 

•    Will be responsible for the inspection of all the landside permits and ensure abidance of the laid norms. Will maintain the dash board of the Work Permits and share the reports to the reporting manager

EXTERNAL INTERACTIONS

Transport/ Hotel Vendors

Housekeeping/ Outsourced agencies

Suppliers/ event agencies
 

INTERNAL INTERACTIONS

Various Secretaries

HR Business partners/Recruitment Team
 

FINANCIAL DIMENSIONS

Savings

OTHER DIMENSIONS

Monitor performance of Sub staff, Receptionist, Pantry Services, Housekeeping staff, Office assistants at Office as well as Guest Houses.

EDUCATION QUALIFICATIONS

• B.A / B.COM
• Computer Skills: MS Office
• Dip.in Hospitality preferred

RELEVANT EXPERIENCE

With minimum 5years’ experience preferably with hospitality & guest handling.

COMPETENCIES