General Manager - Airside Management

To  lead the airside operations at RGI airport to plan / ensure that the facilities, operations are maintained and are carried out  in compliance with DGCA regulations to provide uninterrupted, safe, efficient and expeditious aircraft operations round the clock.

Accountabilities

Key Performance Indicators

To ensure all process and procedures are in compliance with ICAO and DGCA Regulations and recommendations.

• No. of audits (internal & external)
• No. of non-compliance.
• No. of observations closed

Preparation of SOPs and work instructions for Airside Operations.

• No. of observations found during internal audit/assessment and closure
• No. of SOPs developed & amended.

Responsible for ensuring the Airside Operations (people, vehicle and aircraft movement) safe at RGI Airside.

• No. of incidents / accidents
• No. of violations reported

Man management & team development

• Engagement score / discipline in the team
• No of grievance handed
• No. of mandatory trainings planned v/s actual.

To keep constant liaison with Local regulatory authorities, stakeholders for required assistance and satisfaction.

• No. of structured meetings
• No. of issues resolved

Responsible for preparing the Annual Operating Plan (AOP) for Airside Operations in accordance with the requirements specified in ICAO and DGCA regulations and recommendations.

• Plan v/s Actual
• No. of unbudgeted approvals.
• Deficiency in Planning.

Responsible for initiating projects like BLIP, Kaizen, 5s, CIPs to improve operational efficiency and cost containment related to Airside Operations.

• No. of ideas / kaizen implemented.
• No. of project undertaken
• Target v/s Actual

Vendor management, preparation & monitoring the Service Level Agreements SLAs / Annual Maintenance Contracts (AMCs)

• Timely renewals contracts
• No. of penalties imposed
• Deficiency in documentations

Responsible for smooth administration & operational efficiency in the Airside

• No of  Non compliance
• No. of grievances.
• No. of bird strikes
• Plan v/s actual (Habitat management)