Manager (APOC- Landside)
GMR - Logistics - Hyderabad (LG01FA01), IN
JOB PURPOSE
Lead the Airport Operation Control Center at GHIAL on duty in shift in order to ensure error free resource allocation (Bays/ Gates, Belts, Check-in-counters, Visual Docking Guidance System) as well as effective information dissemination to all concerned stakeholders to have optimum resource utilization. |
ORGANISATION CHART
Accountabilities |
Key Performance Indicators |
Administrative control of Airport Operation Control Center within the shift period.
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Assume the responsibility of Head Of The Department in absence of Deputy Chief Operating Officer and Associate General Manager-Operations
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Ensure error free Terminal and Airside resource allocation with an objective to optimize the resource usage.
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85% domestic Air Bridge utilization 95% International Air Bridge utilization No delay due Infrastructure |
Ensure Safety standards are maintained at all times during the shift.
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Adherence to Safety score |
Activates Incident Management Centre and acts as Chief Operating Officer Representative in his absence during emergencies/ contingencies.
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IMC to be manned within 05 minutes. |
Ensure a good rapport with stake holder during the shift to achieve seamless operational efficiency.
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Chair Sunrise meeting and coordinate with the entire department for data collation and compilation to prepare Rajiv Gandhi International Airport Operation status report for higher management.
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Ensure that the report is ready by 0800 hrs. |
KEY ACCOUNTABILITIES
Proactively assess any operational challenges in the dynamic environment and ensure effective communication with all stakeholders and appropriate action to tide over the issue.
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Ensure that on pro rata basis number of complaint from the stakeholder/ airline is less than 5% at all times. |
Activate fall back procedure in case of any critical system breakdown/ prolonged outage viz Universal Flight Information System, Radar, Airfield Ground Lighting, Baggage Handling System, Runway etc.
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Ensure that the back up system gets activated within 05 minutes and stabilizes within 20 minutes. |
Ensure that there is no negative impact on revenue while allocating real time resources.
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Verify the accuracy of Mayfly and Airport Operational Database.
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In charge of the Cash collected in Airport Operation Control Center and its proper handover to Finance.
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The morning shift Manager should ensure that the cash is deposited to Finance & Accounts within 48 hrs, except in exceptional circumstance which need to be justified. |
EXTERNAL INTERACTIONS
•Airlines: for resources allocation/ Changes
•Central Industrial Security Force: For handling emergencies
•Immigration /Customs : in case of international flight diversions and also to control queue of passengers in the terminal
INTERNAL INTERACTIONS
Protocol :For handling of Very Very Inportant Persons movements
Security: for informing external security agencies for handling emergencies, Ad-hoc movements
Technical Services: for reporting un serviceability inside the PTB and on the Apron Side
Airside Operations: Handling of emergencies, Baggage handling, Follow me services, Low Visibility Take off Procedure implementation
Airport Rescue And Fire Fighting: For implementing Low Visibility Take off Procedure and handling of emergencies
Finance And Accounts: For handing over cash/ cheques collected from General Aviation.
FINANCIAL DIMENSIONS
OTHER DIMENSIONS
EDUCATION QUALIFICATIONS
•Additional Technical Degree would be added advantage.
RELEVANT EXPERIENCE
COMPETENCIES
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence