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Operations In Charge - HR

Date: 08-May-2022

Location: Hyderabad, IN

Company: GMR Enterprises Pvt Ltd GMR Group


To ensure quality of CVs Sourced and facilitate effective engagement with business stakeholders across group.

To ensure quality of CVs Sourced and facilitate effective engagement with business stakeholders across group.




Key Performance Indicators

Sourcing Support :

  • Coach and train associates on sector business understanding.
  • Review and assure quality of CVs sourced in accordance to laid down guidelines, Sourcing specification and engagement call inputs.
  • Facilitate Talent Acquisition associate through engagement with BHR/ Hiring manager for niche, critical and aged mandates.


  • Applicant Ratio

Stakeholder Engagement :

Implement and drive structure engagement calendar.

Adherence to calendar

Capability Development :

  • Identify & coach team members to improve their ability for delivering improved & sustained SLA performance
  • To offer process training for new joiners and hold refresher sessions as and when required


  • SLA Improvement trend
  • No. of training programs conducted
  • No. of refresher sessions held
  • Feedback from participants

System Amendments – Initiate changes in Hirecraft & other impacted systems in accordance to Business requirements, HR Policies and Procedures & participate in UAT.

No. of changes required and implemented

Process Improvements – Identify & implement process improvements to achieve effective & efficient execution of deliverables

No. of process improvements identified and implemented

Process documentation – Update SOP and related process documents as & when a change happens in policies & processes

Process/ Policy changes introduced against SOP


•Recruitment Firm
• Stepping Cloud


Hiring Manager
Business HR



•Approx. 800 position per year (Team of two)


•Post Graduate in HR


•Total Years -8- 10 Years
•5 Years as an SME.


  • Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
  • Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
  • Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
  • Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
  • Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
  • Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Personal Effectiveness
  • Social Awareness
  • Learning Ability
  • Talent Acquisition /Retention