Shift Head-AOCC

Date: 24-Feb-2023

Location:

Hyderabad Operations (GA04EG01), IN

Company: GMR Hyderabad Intl Arprt

JOB PURPOSE

   In-charge of AOCC shift operations which includes external stakeholders (Airlines, GHA, CISF, ATC) towards delivering the departmental as well as organizational objectives
   Head of the daily operations and monitoring performance using remote technologies and through regular communications with all operation managers
   Responsible competent authority for the Airport including all operational functions of Airside, Terminal and Cityside

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities	KPI
Managing Allocation of Airport Resources:	 On time performance  Review and reallocate optimum slots  Optimum utilization of assests including slots, Stands, Counters and belts
Allocation of Parking Stands:	 OMDA compliance w.r.t PBB
Coordination with ATC-WSO	 Closure of all operational requirements such as shifting/towing of aircraft, any emergency, NOTAM, approvals for Non-schedule flights
Preventive maintenance schedule:	 Planning with Zero impact on operations.
Actioning XOVIS alerts:	 Queue management at entry gates, security gates, Check-in counter via CCTV.  OMDA Compliance
Emergency handling (Bomb threat, Fire strategy, Aircraft Hijack)	 Efficient and timely notifications & management/leadership of events
Stakeholder Management (IMD, General Aviation, NSOP, Environment, VIP Flight movement, Social Media)	 Zero outstanding issues
Monitoring of overall operation which includes Cityside, Terminal, Airside for anomalies and alert teams on the ground to effectively mitigate the anomalies	 Avoid operational disruption

EXTERNAL INTERACTIONS

ATC, GHAs, Airlines, GA, IAF and Cargo operators
IMD, VIP protocols
AAI, MOCA, CISF, DGCA

INTERNAL INTERACTIONS

CEO, Dy. CEO, COO
Terminal Heads, Airside Head, Slot Head and Security, Cityside
HODs, Station Managers

FINANCIAL DIMENSIONS

While operation budget is minimal, this position ensures optimal utilization of all assets/resources in a safe and secure manner

OTHER DIMENSIONS

EDUCATION QUALIFICATIONS

MBA in Aviation/Graduate with relevant experience

RELEVANT EXPERIENCE

More than 15 years

COMPETENCIES

Accountability