Executive - Lost & Found
Date:
31 Jan 2025
Location:
Nagpur, Nagpur (NA01C001), IN
Company:
GMR Nagpur International Airport Ltd.
JOB PURPOSE
The overall management of Lost & Found property and prohibited articles received at Nagpur International Airport along with its safe custodianship, restoration to the rightful claimant, inventory management and disposal of such items as per Standard Operating Procedures and Regulatory compliances.
ORGANISATION CHART
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Lead - S&V
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Executive-L&F
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KEY ACCOUNTABILITIES
| Accountabilities | Key Performance Indicators |
| To ensure Receipt, Restoration, inventory management and safe custody of L&F property and prohibited articles. | As per SOP and Regulatory norms |
| Ensuring proper accountability of L&F articles without multiplicity in responsibility. | 100% compliance to SOP |
EXTERNAL INTERACTIONS
- Airlines, Ground Handlers, Concessionaires, Service Providers, Passengers etc.,
- CISF, State Police, Immigrations, Intelligence Department, Customs
INTERNAL INTERACTIONS
- All GNIAL Departments viz., Guest relations, BD, ARFF, TOPS, Customer Facilities, Admin, Airport Operations Control Center, Corporate communications
- GADL Teams – PMT, TS and IT
- Raxa Security Services
OTHER DIMENSIONS
- Dealing with multi organizational and cross functional teams
- To attend huge volumes of calls for handling Lost & Found articles.
EDUCATION QUALIFICATIONS
- A graduate/post graduate from an Institute / University recognized by UGC / AICTE.
RELEVANT EXPERIENCE
Essential:
A minimum of 03 to 5 years of experience in handling Security at an Airport / Airline.
Desired:
An Aviation Security background with a sound track record.
COMPETENCIES
- Execution & Results
- Teamwork & Interpersonal influence
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Personal Effectiveness
- Stakeholder Focus
- Networking
- Capability Building
- Strategic Orientation
- Social Awareness
- Entrepreneurship