Manager - Corporate Communication

Accountabilities

Key Performance Indicators

Media Relations: (English and Marathi media – regional)

• Build and nurture strong relationships with local media in region – Nagpur and Mumbai (print, electronic, digital).
• Draft, translate, and localize press releases, statements, and communication materials in English and Marathi.
• Act as the primary spokesperson for the regional media queries, ensuring accurate and timely responses
• Liaise with agencies and other partners to maximize positive visibility in the region
• Foster strong relationships to ensure consistent messaging and information flow.

Strategic Content & Communication Execution

• Implement approved media strategies and campaigns, ensuring alignment with organizational goals.
• Work closely with internal stakeholders to gather accurate information and craft compelling narratives in Marathi and English.
• Draft, review, and edit press releases, articles, speeches, and social media content in Marathi.
• Ensure all communication is culturally relevant, accurate, and aligned with brand guidelines.

Media Relations:

• Regular media visits to strengthen relationships, especially with reporters, correspondents, and news desks.
• Constant networking

Intelligence gathering for negative reporting and crisis mitigation

Media Event Management

• Organize and coordinate press conferences, media briefings, and interviews
• Ensure seamless logistics, timely dissemination of information, and effective follow-up for maximum positive coverage.

Media Monitoring & Analysis  

• Track and analyze local and regional media coverage, providing daily updates and insights to senior management.
• Identify trends, potential risks, and opportunities for proactive engagement. Produce regular, data-driven reports summarizing media coverage, trends, and competitor analysis, supporting informed decision-making.

Accountabilities

Key Performance Indicators

Crisis Communication & Brand Protection

• Monitor media and social channels for emerging issues or negative coverage.
• Respond swiftly and maturely to crisis situations, collaborating with senior management to protect the organization’s reputation.
•  Prepare holding statements, FAQs, and talking points in for crisis scenarios.
• Deliver high-quality communication outputs within tight deadlines, often managing multiple priorities simultaneously.
• Demonstrate agility and resourcefulness in fast-paced, dynamic situations
• Maintain composure and professionalism when handling sensitive or high-pressure situations.

Website Management

• Timely updates of content management and design framework, advisories and improvements

Management of Social Media platforms

• Increase Brand visibility and promote GHIAL as the global emerging hub and a passenger friendly airport. Increase reach and engagement rate across all social media platforms

Branding, Design, Event Management

• Support business needs for all design needs and production – TAT
• Execute events from conceptualisation to execution for GHIAL (internal and external)
• MIS, Internal communication