Junior Manager - BHR
DIAL SSC HYD HR (DA13HR01), IN
JOB PURPOSE
Supporting in HR Operations, Employee Engagement & Employee Communication for SSC employees
ORGANISATION CHART
KEY ACCOUNTABILITIES
Employee Engagement & Employee Communication:
• Implement EE , EC viz : Skip Level Management, Town Halls, Employee Engagement Events, Staff Meetings & Induction Program for New Joiners
• Roll out EEEC survey and achieve 100% participation of employees
• Implement HR Score Card ( VARDI Card) for all Vertical Heads and Business Head
HR Dashboards : To enable timely decision making to achieve the Business plan
• Finalization of HR Dashboard on a monthly basis focusing on various initiatives during the month, manpower status, development initiatives, R&R & various key issues, Quarterly HR Score cards, Monthly KPIs updation
• Recruitment MIS
• Coordinate for obtaining EWS(Early Warning System) inputs from HODs.
• Maintaining Org structures
HR Operations:
• To ensure timely processing of Vendor Invoices by liaison with the SSC – F& A
• Liaise with the Vendors for the timely release of salary to the outsourced employees
• Liaise with IT, FMS, WFA for ensuring required Infrastructure for the New Joiners
• Position Codes Management in Success Factors.
• Personal files management & custodian.
• Facilitate proper On boarding process
• Support in Off boarding process completion, initiate NOCs & guide employees on NOC completion, coordinate with payroll for processing fnf.
• Provide timely monthly payroll inputs & LOP inputs.
• Facilitate timely confirmation, Regularization of services including superannuation , contract ending process, transfers.
• Employee queries and grievance handling.
Implementation of Statutory compliance as per Regulatory and Industrial Laws & Effective Contract workforce Management:
• Ensuring Statutory Compliance as per the statute & also based on the audit report
EXTERNAL INTERACTIONS
Stake Holders
Vendors
Placement Consultants
INTERNAL INTERACTIONS
Employees
Vertical Heads
Sector HR Head COEs
FINANCIAL DIMENSIONS
% of savings in AOP (Expenses) – 30% on the approved budget
OTHER DIMENSIONS
Liaison with the employees and supporting them in clearing their HR operational issues
EDUCATION QUALIFICATIONS
Masters in HR / IR & Administration /MSW /PG Diploma in HR
RELEVANT EXPERIENCE
- 3 - 5 years & above in HR function either in BPO, Retail, IT, Infrastructure
- Good oral, written communication skill
- Good in data management skills
COMPETENCIES
- Entrepreneurship
- Capability Building
- Social Awareness
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
- Networking
- Personal Effectiveness
- Teamwork & Interpersonal influence
- Stakeholder Focus