Manager - HR Operations

Date:  9 Jun 2025
Location: 

DIAL SSC HYD HR (DA13HR01), IN

Company:  Delhi Intl Airport Ltd

JOB PURPOSE

To handle statutory compliances for Bangalore & SSC Hyderabad locations , employee statutory benefit &  employee insurance at group level

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators

•    Employee Insurance (GPA, GTI & GMI)
•    Responsible for end to end insurance renewal process – quotations, finalization, payments, policy generation
•    Coordinate with partnered insurance companies, TPA and broking company for day to day operational issues related to endorsements, additions, deletions, corrections, claims, CD statements etc., 
•    Coordinate for providing CD statements / CD reconciliations to respective business for their accounting purpose and to obtain CD refund if any upon closure of policy.
•    Statutory compliances
•    To handle and guide on complying with statutory provisions of Labor Laws across the Group.
•    To handle and guide team for monthly remittance of PT, ESI, registrations under Shops & Establishment Act & PT renewals including statutory returns. 
•    To Provide support in handling Single PF code across the Group from UAN creation to submission of claims.
•    To handle notices received from various statutory authorities.
•    To handle court cases filed by employees on service matters like termination etc., 
•    Trust Administration
•    To handle Gratuity and Superannuation Fund Trusts across the Group including approvals from IT authorities for newly formed Trusts.
•    To liaison with LIC for settlement of Gratuity and Superannuation Settlements.
•    To coordinate with Banks for maintaining of Gratuity and Superannuation Fund Trust accounts. 
•    To coordinate with Auditors for preparation of financials every year for all Gratuity and Superannuation Fund Trusts and to ensure filing of Returns with IT authorities

  • Renewing all group insurance policies, Gratuity polices with LIC as on due date
  • Completing monthly statutory remittances (ESI, PF, PT) as per the provisions.
  • Address employee grievances related to Gratuity, SAF, EPF, ESI, Insurance as per the TAT.
  • Settlement of employee claims (EPF, Gratuity, SAF) within the TAT.
  • Completion of Trust audits as per the IT dept. provisions within

 

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Govt. – EPF, ESI, PT, LIC, Labor departments.

Non Govt. – Insurance partners, TPA, Broking firm etc.,

INTERNAL INTERACTIONS

Business HR and employees of the Group wherever required

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

EDUCATION QUALIFICATIONS

MBA – HR

RELEVANT EXPERIENCE

  • 9-11 years’ experience in handling EPF, ESI, Gratuity, Insurance and registrations under shops and establishments act.
  • Should have handled Gratuity / SAF trusts for at least 2-3 years
  • Well versed with Group insurance policy administration and should have 3-5 yrs. experience in handling employee group insurance policies.
  • Work exposure in shared services is added advantage
  • Good Communication Skills
  • Hands on experience in preparing reports in excel and PowerPoint presentations
  • Good stakeholder and vendor management

Handling a team size of 3-4 employees.

COMPETENCIES

  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence