AGM – Business Integration

Date: 13 Nov 2024

Location:

Delhi, IN

Company: GMR Airports Limited (GIL)

JOB PURPOSE

This position at the Sector level will be responsible for the Business Integration not just between various airports of GAL but also between GAL and Groupe ADP counterparts by:

Acting as Strategic support and Executive Assistant to the Dy. CEO - GAL and Global COO, GAL to help them in all their endeavors. Spearheading the Industrial Partnership initiatives between Groupe ADP and GAL, Leading the Airport Sector Committee reviews regularly, Developing robust Stakeholder Management with multi-airport reciprocal visits and knowledge exchange sessions

ORGANISATION CHART

Position will be having dual reporting to CEO - GAL and GCOO - GAL

KEY ACCOUNTABILITIES

Accountabilities	Key Performance Indicators
Strategic support and Executive Assistant to GAL Global COO and Dy. CEO: Support GCOO in all his endeavors including setting up and stabilization of the GCOO internal organization to enable strategic guidance by Global COO to all the airport assets.	• Guidance documents • Various studies and benchmarking reports • JD definitions • HR interactions
Industrial Partnership Management: Manage hands-on the projects determined jointly by GAL and Groupe ADP towards improvements in any of the following areas:	• Completion of the defined project milestones working closely with the teams • Quarterly report on Industrial Partnership deliverables
Support performance monitoring initiatives, APOC development and AODB stabilization Work with Delhi and Hyderabad APOCs for digitalization of the reports in the next phase of MIS automation including ARC and Kloudspot data.	• Reduction in multiple operations reports to crisp and efficient report for each airport • ConOps of each APOC implemented • AODB stabilization
Institutionalize data collection framework for airport capacity determination Help GCOO and team in collection regularly through the airports network all input data for defining airport capacity: processing time, number of equipment, waiting time targets, surface areas, peak hour ratios, etc.	Yearly update of the Airport capacities
Stakeholder Management: Plan, manage and participate in various visits of Global COO/Dy. CEO and Executives from various teams in Groupe ADP to any of the Indian Airports of GAL for necessary updates and familiarizations respectively.	• Flawless planning and execution • Events participation preparation
Passenger Experience initiatives: Ensure the regular functioning and progress of the initial 5 working groups and subsequent future initiatives on Passenger Experience namely – Wayfinding & Signage, Boarding gates ambience improvement, Washrooms center of excellence, Websites improvement and B2C services.	• Bi-monthly Passenger Experience council and ATRs closure by next meeting • Monthly tracking of execution of deliverables by assets
Knowledge Management and Sector Committee meets: Organize several cross-functional multi-airports seminars twice a year and Knowledge exchange sessions every quarter.	• Half yearly Seminars • Quarterly knowledge exchange sessions • Bi-monthly Sector Committee meetings

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Consultants for various studies
French companies in Aviation
Organizations like IFCCI, FICCI, etc.
Vendor for applications, passenger experience, etc.
Aviation Regulators
Other key stakeholders on need basis

INTERNAL INTERACTIONS

Operations
Master Planning
Strategic Planning Group
Finishes
Passenger Experience
P&E
Procurement
Commercial Aero & Non-Aero
Other internal stakeholders at all GMR Airports

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

- Regular interaction with Terminal, Airside, Landside and Airport Operations Centre heads of all the airports.
- Close coordination with all the departments of all the GMR airports.

EDUCATION QUALIFICATIONS

B.E./B.Tech
Masters in Business Administration

RELEVANT EXPERIENCE

10-15 years with more than 5 years in Airports domain. Previous experience in a Strategic role is an added advantage.
Develop savvy capabilities and strong interrelations skills

COMPETENCIES

Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Personal Effectiveness
Entrepreneurship
Social Awareness
Innovation
Managing Change and ambiguity by creating Win-Win
Resilience, Perseverance & Tenacity
Learning Ability
Making & Navigating proposals
Scanning, Networking & External orientation