AM -Marketing & Communication

Date: 14 Nov 2024

Location:

Delhi, IN

Company: GMR Airports Limited

JOB PURPOSE

Position responsible for execution of activities for establishing a strong Management Information system for Air Cargo business by way of Coordinating with relevant stakeholders and coming up of schedule MIS for management information and decision making. Support Management with required information through data analysis and presentation on Air cargo business and development of Cargo Annual Plan, Strategic Plan and its monitoring. Take up Project initiatives to promote Perishable Cargo Business at IGIA and enhance High Yield Tonnage and Contribute to increase Revenues.

Position responsible for execution of Business Development activities for establishing IGIA as a Cargo Hub and International Gateway of the country.

Take up Project initiatives to promote Cargo (International as well as Domestic) at IGIA to enhance Tonnage and Contribute to increase Revenues.

Promote Freighters @ IGIA with close monitoring of Slots

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities	Key Performance Indicators
Cargo Business Development- International and Domestic Drive performance of International and Domestic Cargo business on regular basis Framework to increase International and Domestic Cargo business from DIAL Market Study of Business out of India Know-how of major Export and Import commodities Processes followed for different commodities Identification of target commodities based on its growth , demand and Air monopoly In-depth Research on target commodities, priority based on seasonality in line with Govt.’s five year plan Identification of challenges faced by the industry Highlight requirement to the management and seek guidance for the way forward for execution Participate in events and conferences Identification of Product wise stakeholders Representing DIAL in various trade forums Stakeholder engagement- Govt. Authorities, Exporters, Freight Forwarders, CTOs Prepare subject presentations for the management reviews Initiated Projects to boost Export, Import and Domestic cargo Tonnages Business cases for Customers Development of untapped markets Diversion from other airports to Delhi like Mumbai, Kolkata, Bangalore, Ahmedabad etc. Key Account Management Development of New Products Co-ordination with CTOs and DIAL’s Ops team	AOP Target and YoY growth
Promote Freighters from IGIA Route in demand Analysis Key Account Management Preparation of Business cases Co-ordination with SLOTS	AOP Target and YoY growth
Business Reviews/Others Preparation of Business reviews for management for BD (Head Cargo, CCO, CEO, BCM,GCM) Presentations/Studies for Govt. bodies	Time bound

EXTERNAL INTERACTIONS

External

Shippers For Export, Import and Domestic Business – Building the product to increase Tonnage from Delhi International Airport

Freight Forwarders Building the product to increase Tonnage from Delhi International Airport

Cargo Terminal Operators For KAM’s one point of contact, coordinate for operational issues

Airlines For MI, space and products

Government Agencies For Cargo Business Development

Other Concerned Association

INTERNAL INTERACTIONS

Internal

SPG

DIAL Cargo Ops- ICMS Team

Security – For passes

Procurement

FMS – Customers Visits

Corporate Communications – Marketing Flyer Designing etc.

FINANCIAL DIMENSIONS

Annual Cargo Tonnage and Cargo Revenue

OTHER DIMENSIONS

Reporting to Head Cargo Business Development

EDUCATION QUALIFICATIONS

Academic Qualification (Required):

MBA-Marketing

Key Skills (Self):
Market Research and Market Intelligence Skills

Analytical

Proficient in MS office

Communicate effectively in business environment

RELEVANT EXPERIENCE

Experience-Required:

Total No. years of Experience ~ 10 years

Total relevant No. years of Experience in BD ~ 5 years

COMPETENCIES

Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Personal Effectiveness
Entrepreneurship
Social Awareness
Innovation
Managing Change and ambiguity by creating Win-Win
Determination(Contextual and Flexible)
Learning Ability
Making & Navigating proposals
Scanning, Networking & External orientation