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Associate Manager - Airport Systems

Date:  15-Mar-2023

Delhi Operations (GA06AM01), IN

Company:  GMRAirport Developers Ltd


Monitor operation and maintenance of power transmission and distribution system of Rajiv Gandhi International Airport in order to ensure system availability.

To Manage the Operations and Maintenance activities of –Baggage Handing System , Hold Baggage Screening , Passanger Boarding Bridges & Visual Docking Guidance Sysytem at  IGI Airport  as per customer expectations and OMDA requirements in compliance with OMDA, ICAO, DGCA, BCAS and TSA regulations along with maintaining the serviceability and Availability above 99%



The main objective of Associate Manager – BHS , HBS , PBB & VDGS is to work closely with Team so that  Baggage Handling Systems equipment along with Passenger Boarding Bridge is maintained at the desired serviceability & availability levels as per requirement and ensure that all customers i.e. Stakeholders/Pax/Airlines/Customs/Immigrations and CISF’s expectations are timely met.

  • Support for Improvement Projects & Maintenance works related to –BHS , HBS , PBB & VDGS and to ensure the smooth operation at all times.
  • Conducting training programs for the team to develop talent and enforce succession planning at each level.
  • Conducting regular training programs for various stakeholders (Airlines/ GHA’s, Operations etc) to imbibe best practices.
  • Maintaining Serviceability >99 % & moving towards zero pending complaints with complete RCA and to prepare data analysis for Condition Based Monitoring.
  • Reduction in Operational cost for allocated Opex budget by reducing spare consumption, achieving recovery cost and initiation & implementation of cost saving measures in –BHS , HBS , PBB & VDGS.
  • Strengthening of SLAs Monitoring, identification of non-compliances, preparation of documents for audits & closure of observations, SI and Zero tolerance.
  • Reviewing existing SOP’s and preparation of new SOP’s as and when required.
  • To ensure that the team down the line is continuously participating in key quality initiatives like CIP, 5S, Kaizen, EnMS, BLIP, Cost Containment, and supporting different audit groups such as MAG, ISO, BCMS and assessments.
  • Ensuring calibration certification of Equipment’s (Energy Meters, X-ray’s ) from concerned bodies.
  • Monitoring Spares Inventory of Contractor to ensure availability of Critical Spares.
  • To carry out analysis for Energy consumption for Cost Containment in –BHS , HBS , PBB & VDGS.


Roles  you  need to interact with outside the organization to enable success in your day to day work

  • Airlines
  • Ground Handling Agencies
  • Contractors 
  • CISF
  • Regulatory Bodies like: BCAS, MOCA,DGCA,Customs & Weights/ Measurement Deptt


Roles you need to interact with inside the organization to enable success in your day to day work

  • Procurement & Contracts
  • HR
  • MR Office
  • Strategic Planning
  • Procurement & Contracts
  • QSD
  • Legal
  • IT
  • Corporate Communication
  • Finance and Accounts
  • Terminal Operations
  • City Side management
  • Security and vigilance
  • Commercial
  • Land side management


Opex Budget approved in AOP ( Approx.- 8 Cr)

Capex  Budget approved in AOP ( Approx -2 Cr)


Staff from contractors and CMC vendors


B. TECH –Electrical/ Mechanical/ Electronics


  • Total:7 years 
  • 3 years of experience in Airport Systems package (BHS , HBS , PBB & VDGS)
  • Experience in PLC & SCADA (Automation)


  • Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
  • Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
  • Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
  • Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
  • Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
  • Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
  • Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
  • Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
  • Innovation
  • Managing Change and ambiguity by creating Win-Win
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Determination(Contextual and Flexible)
  • Capability Building
  • Strategic Orientation
  • Personal Effectiveness
  • Learning Ability
  • Making & Navigating proposals
  • Entrepreneurship
  • Social Awareness
  • Scanning, Networking & External orientation
  • Plant and Machinery Management