Crew Commander

Date:  5 Jun 2024

Delhi, IN

Company:  Delhi Intl Airport Ltd


Extend support to immediate Superior for maintaining smooth and efficient ARFF operation.

To take prompt and swift actions to mobilize ARFF resources during Aircraft Accident/ Incident, structural fires, other fires and incidents related to public health at Rajiv Gandhi International Airport in accordance with Aerodrome Emergency Plan, Standard Operating Procedures and coordinate with Air Traffic Control, Incident Commander, Command Post and Airport Operations Control Centre for effective incident management.




Key Performance Indicators

To test and ensure proper functioning of ARFF watch tower equipments and communications systems.

  • Serviceability status in ARFF watch tower check list.

To monitor aircraft movements in maneuvering area, initiate necessary actions and coordinate with concerned emergency response agencies as per Aerodrome Emergency Plan and Standard Operating Procedures in case of any emergency situation involving aircrafts, buildings, and other critical facilities at RGIA for effective incident management.

  • Occurrence reports in ARFF watch tower controller log books.

To obtain report from Manager- ARFF Operations/ Lead Firefighter Operations with regard to serviceability of all ARFF appliances and initiate defect rectification with concerned agencies and maintain the records.

  • Defect reporting and rectifications records in ARFF watch tower defect docket register.

To maintain liaison with Air Traffic Control, Airport Operations Control Centre, Airside Operations , Technical Services, IT&C , CISF-Security Operations Control Centre, Airport Medical Center, Airlines  and Telengana State Disaster Response & Fire Service for day to day smooth operations, necessary clearances and obtaining changes in critical airfield information.

  • Occurrence reports in ARFF watch tower controller log books.

To maintain records of  ARFF vehicular movements, aircraft incident/ accident, fuel spillage, structural fires and other incidents occurring within the jurisdiction of Rajiv Gandhi International Airport for the purpose of evidence and audits by the regulatory and certification authorities.

  • Occurrence reports in ARFF watch tower controller log books.

To monitor the Building Management System console and CCTV system and to take necessary actions in case of any abnormality is noticed.

  • Occurrence reports in ARFF Watch Tower controller log books.

To take necessary actions to mobilize additional requirement of resources including manpower during emergencies/accident as per direction of Incident Commander.

  • Watch Controller log books.


External - Roles  you need to interact with outside the organization to enable success in your day to day work

Telengana State Disaster Response & Fire Service

Air Traffic Controller – Airport Authority of India

Central Industrial Security Force

Apollo Hospitals, Airlines operating from RGIA


Internal - Roles you need to interact with inside the organization to enable success in your day to day work

Airport Operations Control Centre, Airside Operations, MFS,SFS.

Information Technology and Communications Department, Security & Control

Terminal Operations

Technical Services

Airside Operations




10+2 with Basic Training in Airport Rescue and Firefighting, and be fluent in English as the lecturers, operational commands and communication through VHF R/T and TMRS are given in English.

  • Graduation or equivalent (Desirable).
  • Basic Aviation Firefighting Training and Medical First Aid.
  • Fire Officer/ Junior Fire Officer training. (Desirable)


  • Min. 8 years of relevant experience in Aviation Fire / Industrial Fire Services out of which 5 years should be in supervisory grade.
  • Should possess good communication skills to carry out Radio Telephony communication.


  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning & Decision Making
  • Execution & Results
  • Strategic Orientation
  • Problem Solving & Analytical Thinking
  • Networking
  • Personal Effectiveness
  • Teamwork & Interpersonal influence
  • Stakeholder Focus