Crew Commander

Date: 6 Aug 2026

Location: Delhi, IN

Company: GMR Group

JOB PURPOSE

The position serves as a frontline operational leader responsible for commanding Crash Fire Tenders (CFTs) and managing emergency response operations at IGI Airport. By ensuring rapid and effective firefighting, rescue, and evacuation efforts in coordination with the Ops Commander, AOCC, and ATC, the role is crucial for safeguarding life and property. It includes overseeing firefighting installations, conducting regular drills, managing fire safety systems, and supporting emergency planning initiatives. Through active engagement in crew development, training, and inter-departmental coordination, the position directly contributes to operational readiness, regulatory compliance, and the airport’s overarching mission of ensuring a safe, efficient, and secure aviation environment.

ORGANISATION CHART

Head-Operations & Training --> Operations Commander-->Crew Commander

KEY ACCOUNTABILITIES

Responsibilities

Key Performance Indicators (KPIs)

Emergency Response & CFT Operations

  • Function as the Crash Fire Tender (CFT) In-Charge and ensure effective maneuvering and operation during emergencies.
  • Lead fire team responses at terminal buildings with minimal use of firefighting media and minimal disruption to occupants.
  • Assist passengers/occupants to safety during emergencies.
  • Act as Fire Watch Tower In-Charge; remain vigilant during aircraft movements and coordinate with OC/DO, AOCC & ATC.
  • No. of incidents/ successful rescue

Systems & Infrastructure Oversight

  • Ensure health and functionality of communication and alerting systems in FWT.
  • Oversee upkeep of firefighting installations for structural emergencies.
  • Supervise fire safety systems at Fire Control Center (FCC), Fire Control Room (FCR), and terminals.
  • Coordinate with P&E and IT for timely resolution of defects in FDP/IT systems at terminals.
  • Plan v/s actual No. of non-compliance reported during audits (internal / external).
  • No. of unserviceability logged

Training & Preparedness

  • Conduct fire warden training and evacuation drills.
  • Identify, train, and develop potential CFT & TTL drivers.
  • Maintain training records and assist the Manager – Training in organizing programs and rating tests.
  • Support Operations Commander in conducting full-scale, modular, tabletop exercises, and evacuation drills.
  • No. of incidents/ successful rescue

Compliance & Fire Prevention

  • Perform duties of Crew Commander – Fire Prevention as per departmental manual.
  • Participate in emergency planning and assist in operations related to disabled aircraft recovery kits.
  • No. of actual v/s incident reported

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

  • CISF: For opening of gates during emergencies on priority, coordination during emergencies, integration test of terminal building & joint crash gates inspection.
  • Delhi Fire Service: For coordination and assistance during Airport emergencies
  • Medical services/CATS: For quick response during emergencies and drills.
  • ATC: For quick response/timely assistance during emergency and otherwise
  • Airlines & GHA: Liaison for Fire warden training & coordination.
  • DDMA: Coordination for emergency response.
  • Delhi Police: Coordination in the event of emergencies/exercise.

INTERNAL INTERACTIONS

  • AOCC: For communicating all Airport related emergencies.
  • Airside Operations: Coordination during Airport emergencies/special services.
  • Terminal Operations: Coordination during Emergencies in Terminals.
  • Landside Management: Traffic management during emergencies in city side.
  • P&E: All P&E related issues & rectification.

FINANCIAL DIMENSIONS

  • Nil

OTHER DIMENSIONS

  • Team of 4 personnel at Terminal 1

EDUCATION QUALIFICATIONS

  • Graduate preferably with science subjects.
  • BFFC/BTC from recognized training institute
  • Possess Heavy Transport Vehicle (HTV) Driving License.
  • Good Computer knowledge.
  • Good communication skills.
  • Minimum 3 years’ experience as a Lead Firefighter.
  • Should possess good driving skill in both CFT & other specialized vehicles.

RELEVANT EXPERIENCE

  • 7-8 years’ experience in Aviation Firefighting.

COMPETENCIES

  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning & Decision Making
  • Execution & Results
  • Strategic Orientation
  • Problem Solving & Analytical Thinking
  • Networking
  • Personal Effectiveness
  • Teamwork & Interpersonal influence
  • Stakeholder Focus
  • Annex 14, DGCA CAR Section 4, Series B, Part 1 and DGCA Aerodrome and Air safety Circulars pertaining to ARFF (Proficient)
  • Airport Familiarization (Proficient)
  • Aircraft Familiarization (Proficient)
  • Extinguishing agents and Fire fighting Techniques (Proficient)
  • Adaptation and of use of structural rescue and firefighting equipment for aircraft rescue and firefighting (Proficient)
  • Handling of Hazmat Emergencies (Proficient)
  • Protective Clothing and Respiratory Protection (Proficient)
  • Fire dynamics, toxicity and basic first aid (Proficient)
  • Handling of ARFF Appliances and equipment (Proficient)
  • Operational Tactics and Maneuvers (Proficient)
  • RT Phraseology and Emergency Communication (Proficient)
  • ICAO Doc 9137 Part 1 (Proficient)
  • Disabled Aircraft Removal Plan & ICAO Doc 9137 Part 5 (Proficient)
  • Delhi Airport Emergency Plan & ICAO Doc 9137 Part 7 (Proficient)
  • Building Fire Safety, NBC & NFPA Codes (Proficient)
  • Store Management (Practitioner)