Manager - FMS

Accountabilities

Key Performance Indicators

Handling complete operation of promoters residence pertaining to

1. Housekeeping
2. Horticulture
3. Pest control
4. Repair & Maintenance
5. Systems and IT operation

• Inspection
• Standardization
• Processes monitor
• No. of reports/meetings
• Timeliness

Handling complete operation of promoters residence pertaining to

6. Vehicle Management
7. Staff Accomodation & cafeteria
8. Guest Relations Management
9. Event Management
10. Security and safety

• Inspection
• Standardization
• Processes monitor
• No. of reports/meetings
• Timeliness

Vendor Management & Invoice processing

11. Procurement of day to day requirements
12. Processing of Bills of the vendors.
13. Coordination with CFMT for Payments of vendors
14. Renewing all contracts
15. Tracking all SLA and contracts

• No. of contracts
• No. of agreements
• MIS Report
• Data capturing and update
• Timelines

Coordination with Stakeholders

16. Understand each family members requirements
17. All requests and complaints to be recorded and attended immediately
18. All tasks to be executed post approval and proper communication
19. You are sole in charge of the premise and handle all issues on behalf of family members
20. Please maintain confidentiality in all operational matters

• No. of messages
• Lead time to close
• Data capturing and update
• Timelines
• Proactive approach

Promoters

Coordination with DIAL FMS, IT, P&E, Procurement and Raxa