Manager - SAP REFX

Date: 6 Aug 2025

Location:

Delhi, IN

Company: GMR Hyderabad Intl Arprt

JOB PURPOSE

To drive and deliver SAP business solutions for contract and lease management (Non-Aero concessionaires, Cargo, ALD, Utilities, and new Real Estate Business) in REFX Module.

(This role will be the only SAP REFX specialist in the entire group to support these services).

ORGANISATION CHART

This position will report to Head - SAP Services

KEY ACCOUNTABILITIES

Accountabilities	Key Performance Indicators
Solution Design & Configuration Analyze business requirements and translate them into SAP RE-FX solutions. Configure RE-FX components such as contract management, lease-in/lease-out, valuation, and asset accounting integration.	No. of Enhancements / solutions provided within specified timeline
Project Implementation & Rollout Lead or support end-to-end SAP RE-FX implementations during SAP S4HANA project (including blueprinting, realization, testing, and go-live). Coordinate with cross-functional teams (FICO, SD, MM, PS) to ensure seamless integration. Integrate with third party systems like Sales Force, EPOS, CLM platform etc. Prepare and execute data migration strategies for real estate master data and contracts.	No. of projects completed as per defined timelines
Stakeholder Engagement & Requirement Gathering Collaborate with business users, process owners, and key stakeholders to gather and validate requirements. Conduct workshops and training sessions to align business expectations with system capabilities. Provide expert advice on best practices and system optimization.	Stakeholder feedback and no. of trainings conducted
System Support & Issue Resolution Provide Level 1/2/3 support for RE-FX related issues and enhancements. Troubleshoot and resolve system errors, performance issues, and integration problems. Monitor system performance and ensure data integrity.	No. of issues resolved within SLA Reduction in no. of issues
Documentation & Compliance Maintain detailed documentation of configurations, functional specifications, and test cases. Ensure system compliance with internal controls, audit requirements, and legal regulations. Support internal and external audits related to real estate processes.	Compliance as per the audit 100% compliance

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

SAP Vendors, Third Party Vendors

INTERNAL INTERACTIONS

HODs of various business entities in GMR where contracts & lease management are involved
End users of the REFX module (AGM & Below)
Specialist FICO, SD and MM modules

FINANCIAL DIMENSIONS

Cost savings of Rs. 20-25 lakhs by avoiding external vendor / consultant services

OTHER DIMENSIONS

Handled multiple vendors and their staff

EDUCATION QUALIFICATIONS

Post Graduate in any field listed below:

Business Administration
Finance or Accounting
Real Estate Management
Information Technology or Computer Science

Certified in SAP FICO / REFX

RELEVANT EXPERIENCE

Total 8-12 years with relevant SAP experience
2 implementation or SAP Support experience

SAP REFX Related Experience - Should have proven experience in the following areas:

End-to-End process for the Order-to-Cash (RE) Process.
REFX related configurations like Contract Type, Condition Type, Usage Types, Business Entity, Building, Rental Object, Posting Parameters, Frequency, etc.
Analyze the business requirements, configuring system settings and customize the SAP REFX solution to meet stakeholder needs.
Conduct system testing, providing end-user training and prototype session and ensuring smooth integration with other SAP modules (FI)
Guide the Development team for creating and maintaining custom programs and interfaces within SAP systems using ABAP programming language, closely integrating the SAP REFX module with SAP FI module.

COMPETENCIES

Personal Effectiveness
Social Awareness
Entrepreneurship
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence