Operations Commander

Date: 23 Oct 2025

Location:

Delhi, IN

Company: Delhi Intl Airport Ltd

Job Description

he Operations Commander - Ops & Training, ARFF, leads Fire Station operations, ensuring runway safety and DGCA-CAR compliance. They implement emergency SOPs, ensure rapid response to aircraft emergencies, maintain equipment readiness, enforce safety and discipline, coordinate with other departments, and conduct staff training, all to safeguard passengers and infrastructure.

ORGANISATION CHART

Cheif Airside Officer -> Head ARFF -> Head - Operations & Training -> Operations Commander

KEY ACCOUNTABILITIES

Responsibilities	Key Performance Indicators (KPIs)
Vendor Management Maintain the fire stations, ensure that the SLAs related to housekeeping and other works are followed meticulously.	% Completion of scheduled maintenance activities as per contract timelines
Equipment and Resource Management Ensure the upkeep and serviceability of the appliance and equipment at fire stations. Coordinate with different departments during airport emergencies for the effective rescue and firefighting.	Number of equipment failures or downtime incidents
Emergency Response Ensure timely response and protect the aircraft, passengers during aircraft emergencies.	Average response time to aircraft emergencies
Manpower Management Ensure minimum manning, extinguishing media & appliances to meet the operational requirement. Assurance of station discipline.	Adherence to station SOPs and protocols
Statutory Compliance Execute the SOPs, DAEP & contingency plans for the Rescue & Firefighting related emergencies at the IGI Airport and immediate vicinity. Well conversant with all ICAO recommendation & DGCA regulation issued from time to time related to airport rescue & firefighting.	Number of regulatory non-compliance incidents Number of deviations from SOPs during operations
Operational Efficiency & Process Improvement Ensure the safety of the staff as well as the appliances/equipment during airport emergencies. Assist Head – Operations & Training to develop and review the tactical plans.	Number of safety incidents reported

EXTERNAL INTERACTIONS

CISF: For opening of gates during emergencies on priority
ATC: For communication during Airport emergencies.
Medical services: For quick response during emergencies and drills.
DFS: For coordination and assistance during Airport emergencies
Other stakeholders (GHA, Concessionaires, and Airlines etc.

INTERNAL INTERACTIONS

AOCC: For communicating all Airport related emergencies and daily ARFF status report.
Air Side Operations: Coordination during Airport emergencies for smooth movement of CFTs
Terminal Operations: Coordination during Emergencies in Terminals.
Landside Management: Traffic management during emergencies in city side.
Cargo Management: For smooth access for CFT during emergencies and providing MSDS of dangerous goods.
P&E: Providing UPS for fire stations, Lighting arrangement at emergency sites.

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

On average 45 personnel (approx.) in each shift

EDUCATION QUALIFICATIONS

BE/MI Fire or Graduate preferably with science from any recognized University
Senior Fire Officer Course (SFO) from any Aviation academy or equivalent Course (Divisional Fire Officer Course from NFSC Nagpur or any recognized institute)

RELEVANT EXPERIENCE

Minimum 12 years’ experience out of which minimum 3 years in managerial level in an Airport handling around 300 Air Traffic Movements (ATMs) per day
Experience of minimum 8 years as station in-charge of Category 7 Airport or 5 years’ experience as operations commander of Category 9 Airport

COMPETENCIES

Networking
Personal Effectiveness
Teamwork & Interpersonal influence
Stakeholder Focus
Entrepreneurship
Capability Building
Social Awareness
Planning & Decision Making
Execution & Results
Strategic Orientation
Problem Solving & Analytical Thinking