Senior Associate - Contracts
Date:
4 Jun 2025
Location:
Delhi, IN
Company:
Delhi Intl Airport Ltd
Job Purpose
|
Plays a critical role in ensuring smooth and compliant terminal operations by managing all the terminal operations requirements. This position supports procurement, drafting, execution, and performance monitoring of contracts related to terminal operations and support other functions. Staff has to liaise with service providers and internal departments for the day to day operations. He has to maintain the records and reports of the service providers. He has to play a specialized role focused on managing agreements related to day to day functioning and service delivery within passenger terminals. |
Key Accountabilities and Performance Indicators
| Accountabilities | Key Performance Indicators |
|---|---|
| Settlement of SAP Invoices | No. of Invoices |
| Draft, review and manage the contracts for terminal related services like CSA & RAXA requirements, LP inventory requirements, Processing of Hearse Van Bills, IROPS handling cost, Haj Operations requirements, Procurement of Collar Mikes, First Aid Boxes and Immigration Pens. | No. of Requirements |
| Monitors vendor performance against SLAs and KPIs; initiate corrective actions or penalties as per contract terms. |
Proper Documentation |
| Act as a primary point of contact for operational contract – related queries or issues from vendors and internal stakeholders. | No. of Queries |
| Maintain accurate contract records, reports, and documentation for audits and regulatory compliance. | Proper Documentation |
| Coordination with WAISL for Kloudspot & XOVIS Requirements. | No of Meetings |
| Align contract terms with operational workflows to minimize disruptions and delays. | Proper Documentation |
EXTERNAL INTERACTIONS
- Airlines
- Ground Handlers
- RAXA
- Service Providers appointed under department scope
- WAISL
INTERNAL INTERACTIONS
- Procurement
- IT
- Finance
- S&V
FINANCIAL DIMENSIONS
- Monitoring contractual obligations to ensure compliance with financial terms.
- Tracking vendor spend against approved budgets.
- Flagging cost overruns or discrepancies in billing.
- Supporting procurement in securing value-for-money deals.
- Forecasting contractual expenses tied to terminal operations.
- Monitoring KPIs tied payments, especially in service-level agreements (SLA).
OTHER DIMENSIONS
- Close coordination with Terminals Team.
- Coordination with the Internal and External Stake holders.
- Timely escaltions of issues for corrective actions.
EDUCATION QUALIFICATIONS
- Graduate in any discipline, Reputed institute of Aviation or Hospitality management
- Proficient in SAP & MS office, especially in Excel, Word and Power Point
- Proficient in basic data analytics
- Basic knowledge of Inventory management
RELEVANT EXPERIENCE
- Good knowledge about Airport Operations.
- 2 to 6 years of relevant experience in Aviation/Hotel/Hospitality
- Appropriate Knowledge & Experience in SAP and MS Office
Technical Competencies
- Contract drafting and analysis
- Vendor and stakeholder Management
- Compliance and Audit Readiness
- SLA/KPI performance monitoring
- MS Office, SAP/ERP or contract management tools
Behavioural Competencies
- Ability to express thoughts effectively
- Active listening and empathy to address concern
- Ensure the set goals are achieved.
- Adheres to policies and / or procedures.
- Ability to plan and organize own use of time, meets deadline and avoids last minute rush.