Shift In Charge-AEP
Delhi, IN
JOB PURPOSE
Supervise the issuance of TAEPs to Airport employees, Scrutiny of TAEP applications, Ensure timely issuance of TAEPs to individuals having operational/functional requirement at Airport, maintain day to day Coordination with different stakeholders and agencies like, Customs, Immigration, Delhi Police, Airlines, GHAs, Auxiliary Service providers etc. Maintain order and discipline at all AEP Section units.
Issuance an approx. 500 TAEPs a day to the airport community is a massive task. The position of JM AEP Section as Shift In-charge is required for 24X7 supervision of operations of AEP Section units at all 3 Terminals. They will responsible for issuance of legitimate TAEPs and coordination with Internal and External stakeholders.
ORGANISATION CHART
Accountabilities |
Key Performance Indicators |
Scrutiny of TAEP applications and Ensure timely issuance of TAEPs. |
Number of complaints received |
Coordination with different entities like Airlines, Customs, Delhi Police, Immigration, GHAs and Auxiliary Service Providers for resolution of operational issues with respect of issuance of TAEPs. |
Numbers of interaction with stakeholders to resolve the issues |
Duty allocation of shift staff and supervision of shift operations at all 3 Terminals. Carry out surprise checks of these locations. |
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Coordination and Ensure timely issuance of TAEPs for high level delegations of MOCA, VIP/VVIP movements and other dignitaries. |
Number of Movements handled |
Compiling and forwarding the daily, weekly and monthly reports of TAEPs for onward transmission to BCAS. |
Timely compiling and forwarding of reports to BCAS |
KEY ACCOUNTABILITIES
Responsible for keeping stock and ensure proper usage of TAEP Booklets and Holograms issued by BCAS |
Number of observation received. |
Responsible for maintaining mandatory records for Audit by the Regulatory authority. |
Number of Audit observations. |
Ensuring reconciliation of fees received with TAEPs issued in the shift. |
Number of discrepancies |
Checking the functionality of all equipment and software during the Shift and coordination for rectification of same |
Numbers of interaction |
Grievance resolution pertaining to issuance of TAEPs. |
Number of grievance handled and resolved. |
Responsible for availability of Printing stationery, Lamination Pouches, TAEP Booklets, Lanyards, Registers, Files etc. in the Shift. |
Number of discrepancies |
Responsible for issuance of TAEPs of up to 30 days duration. Ensuring implementation of 5s, Kaizens at locations of DIAL AEP Section |
Number of TAEPs issued. Number of 5s, Kaizens initiated |
EXTERNAL INTERACTIONS
External |
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INTERNAL INTERACTIONS
Internal |
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FINANCIAL DIMENSIONS
OTHER DIMENSIONS
EDUCATION QUALIFICATIONS
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RELEVANT EXPERIENCE
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COMPETENCIES
- Entrepreneurship
- Capability Building
- Social Awareness
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
- Networking
- Personal Effectiveness
- Teamwork & Interpersonal influence
- Stakeholder Focus