Associate Manager - Metering
Varanasi (GN03AM01), IN
Job Purpose
Responsible for ensuring the software builds of the smart meters and providing technical support, troubleshooting of all meter software related issues and ensure contract SLAs are adhered
ORGANISATION CHART
Project Head- IT Head- Lead –Metering
KEY ACCOUNTABILITIES
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Accountabilities |
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SAT / SLA Approval of each meter lot from Discom. |
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EXTERNAL INTERACTIONS
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External: Roles you need to interact with outside the organization to enable success in your day-to-day work |
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Hardware, Software, Communication Tech vendor/partners, Network service providers |
INTERNAL INTERACTIONS
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Internal: Roles you need to interact with inside the organization to enable success in your day-to-day work |
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Technology Head, Head IT, Operations Head & team, Business Team (If required) |
FINANCIAL DIMENSIONS
Safeguarding SLA Deductions for GMR
Clear demarcation of the responsibly in case of any field failure
OTHER DIMENSIONS
Minimize client escalations and maintain positive environment.
EDUCATION QUALIFICATIONS
- 8 + years of total experience in communications domain (Cellular / RF)
- Candidate be proficient in using tools such as planning and optimization software
Sound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry
RELEVANT EXPERIENCE
- 8 + years of total experience in communications domain (Cellular / RF)
- Candidate be proficient in using tools such as planning and optimization software
Sound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry
COMPETENCIES
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence