Associate - HBS Screening
Visakhapatnam (GV01CE01), IN
JOB PURPOSE
This role involves screening registered baggages according to regulations, ensuring passenger safety, and
preventing unlawful interference in civil aviation. It requires attention to detail, strong observational skills, and
the ability to work effectively in a fast-paced environment by conducting security screenings on registered
baggage using various methods such as X-ray machines, metal detectors, explosive trace detection equipment,
and manual searching techniques.
ORGANISATION CHART
KEY ACCOUNTABILITIES
| Accountabilities | Key Performance Indicators |
| Accuracy in Detection: Ensuring that all prohibited items, including weapons and explosives, are accurately identified and flagged. |
The percentage of prohibited items accurately detected during screening |
| Compliance with Procedures: Adhering to established security protocols and regulations to ensure consistent and effective screening. |
Average time taken to screen passengers and their belongings, balancing speed with thoroughness to minimize delays |
| Customer Service: Assisting passengers with inquiries and providing guidance on security procedures while maintaining professionalism. |
Feedback and satisfaction scores from passengers regarding their screening experience, indicating the quality of customer service. |
| Incident Reporting: Promptly reporting any security incidents, suspicious behavior, or anomalies to appropriate authorities. |
Time taken to respond to and resolve security incidents or alarms, impacting overall security and safety |
| Equipment Operation: Properly operating and maintaining screening equipment to ensure optimal performance and reliability. |
Frequency of false alarms or errors in detection, indicating accuracy and effectiveness in using screening equipment. |
| Training and Certification: The completion of required AVsec courses in compliance with NCASTP, including certification |
Completion rates of required training programs and certifications, ensuring up-to-date knowledge and skills. |
| Confidentiality: Handling sensitive information and personal data with discretion and confidentiality. |
Adherence to standard operating procedures and security protocols, measured through audits and supervisor reviews. |
| Assisting with Emergency Situations: Responding to and managing emergency situations, including potential threats or breaches of security. |
Adherence to standard operating procedures and Supervisor feedback |
| Maintaining Records: Keeping detailed records of security screening activities and any incidents or irregularities. |
Adherence to standard operating procedures and Supervisor feedback |
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
External - Roles you need to interact with outside
the organization to enable success in your day to day
Airlines
ASG / CISF, BDDS Team
Customs
Local Police
INTERNAL INTERACTIONS
Internal - Roles you need to interact with inside the
organization to enable success in your day to day work
GVIAL Internal Departments
Internal Outsourced Agencies
Ground Handling Agencies
IT and Technical Service Team
FINANCIAL DIMENSIONS
OTHER DIMENSIONS
EDUCATION QUALIFICATIONS
Any Graduate or equivalent.
RELEVANT EXPERIENCE
Associate : Work Experience of 0 to 3 years in a reputed Security organization, preferably in Aviation/Airport
Security.
COMPETENCIES
- Execution & Results
- Teamwork & Interpersonal influence
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Personal Effectiveness
- Stakeholder Focus
- Networking
- Capability Building
- Strategic Orientation
- Social Awareness
- Entrepreneurship