Associate - HBS Screening

JOB PURPOSE

This role involves screening registered baggages according to regulations, ensuring passenger safety, and preventing unlawful interference in civil aviation

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators Accuracy in Detection: Ensuring that all prohibited items, including weapons and explosives, are accurately identified and flagged. The percentage of prohibited items accurately detected during screening Compliance with Procedures: Adhering to established security protocols and regulations to ensure consistent and effective screening. Average time taken to screen passengers and their belongings, balancing speed with thoroughness to minimize delays Customer Service: Assisting passengers with inquiries and providing guidance on security procedures while maintaining professionalism. Feedback and satisfaction scores from passengers regarding their screening experience, indicating the quality of customer service.

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Airlines ASG / CISF, BDDS Team  Customs Local Police

INTERNAL INTERACTIONS

GVIAL Internal Departments Internal Outsourced Agencies  Ground Handling Agencies IT and Technical Service Team

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

EDUCATION QUALIFICATIONS

Any Graduate or equivalent.

RELEVANT EXPERIENCE

Associate : Work Experience of 0 to 3 years in a reputed Security organization, preferably in Aviation/Airport Security.

COMPETENCIES